Avoid contact with sewage. Keep children and pets away. If standing water may be electrified, do not enter it — call emergency services.
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NYC sewage cleanup guide

Storm-Related Sewage Backup in New York City

Heavy rain can contribute to sewer backups and contaminated flooding in vulnerable NYC properties. Treat the water as contaminated and avoid entry until safety is assessed.

Floodwater can involve multiple hazards

Stay out of water that may be electrified or structurally unsafe. Contact emergency services for immediate danger. Avoid contact with floodwater and keep children and pets away.

Do not use household pumps or fans in contaminated areas. If there is a city sewer issue, building management or the appropriate city channel may also need to be notified.

Cleanup follows source control and safe access

A provider can assess extraction, removal of contaminated porous materials, cleaning and drying once the property is safe to enter. The source and outside flooding conditions can affect timing.

Document conditions from a safe place and ask how disposal and drying verification are handled. Insurance coverage for backup and flood events varies, so review the policy and ask the insurer.

CONTAIN · REMOVE · CLEAN · DRY

Start with safety. Then check professional cleanup options.

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